Your Professional Tyler Plumbers

Rudd's Reviews

Past Customers Speak Their Mind

Do you know why Rudd Plumbing remains as the go-to plumber throughout East Texas? It is because we take care of our customers like family. From routine maintenance to complex plumbing jobs such as a whole-house repiping or bathroom remodeling, we provide high-quality services at fair, upfront prices every time.

Don’t believe us? Take a look at what your friends and neighbors are saying about us. We are confident that even before you finish reading all the testimonials below, you will be reaching for the phone to schedule a service with us.

Have you recently received a service from us? Tell us about your experience! Positive or negative, we want to read what you think about us so we can either continue our usual processes or make some improvements as necessary.

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Within an hour after contacting Rudd Plumbing in Tyler and describing our needs, Stephen and Jake appeared, assessed our needs, assembled the required materials, and began work to solve our problems.

“Within an hour after contacting Rudd Plumbing in Tyler and describing our needs, Stephen and Jake appeared, assessed our needs, assembled the required materials, and began work to solve our problems. They were knowledgeful, competent, focused, polite, and neat. We had two plumbing problems that needed attention and both were rather labor intensive, causing the men to work from 1:00 pm to around 7:00 PM. I was impressed with their determination to repair the problems correctly regardless of the time required. Based on my experience, I will certainly call Rudd Plumbing for any future needs I experience, and I encourage you to do the same.”

Don and Virginia

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  • Not only was Danny courteous and professional, he took great care to maintain his work area.

    “I would like to take the opportunity to commend you on your choice of employees. Recently, one of your foremen, Danny Gomez, was here doing maintenance on the sprinkler heads in our building. Not only was Danny courteous and professional, he took great care to maintain his work area. Generally when dealing with service companies the individuals representing them are not professional and lack the integrity to be a true representation of the business…I don’t think customers accentuate on things a business is doing right so I just wanted to profess my gratitude to you for hiring valued employees like Danny. ”

    Shane M.

  • Thank you for living up to your reputation and the referral we received.

    “This past Friday...and Tuesday...we had two of your plumbers at our home to reroute our entire hot water system... they were true gentlemen. Thank you for living up to your reputation and the referral we received to use Rudd Plumbing. We were extremely pleased with the work ethics of these men and how well they conducted themselves while in our home. We have had many contractors in our home over the years, especially plumbers to work on our broken pipes, but have never had a finer crew. Granted, we had a difficult house to work in since it has a very low pitch roof and the plumbing was older, but this didn't stop these men from working with it without any complaints or hesitations. One was delegated to do the crawling in the attic (which has minimal crawl space) but he went back and forth too many times to count, but he did it well and the two men worked very well together...I really wanted you to know that we were 100% pleased with these men and how well they presented themselves and how well they did the job and maintained an orderly work area. We have not hesitated to refer Rudd Plumbing to others and will continue to do so. Thank you for having a reputable company here in Tyler that you can truly be proud of your staff.”

    Joni & Tony F.

  • Within an hour after contacting Rudd Plumbing in Tyler and describing our needs, Stephen and Jake appeared, assessed our needs, assembled the required materials, and began work to solve our problems.

    “Within an hour after contacting Rudd Plumbing in Tyler and describing our needs, Stephen and Jake appeared, assessed our needs, assembled the required materials, and began work to solve our problems. They were knowledgeful, competent, focused, polite, and neat. We had two plumbing problems that needed attention and both were rather labor intensive, causing the men to work from 1:00 pm to around 7:00 PM. I was impressed with their determination to repair the problems correctly regardless of the time required. Based on my experience, I will certainly call Rudd Plumbing for any future needs I experience, and I encourage you to do the same.”

    Don and Virginia

  • Dissatisfied

    “Had a problem with State water heater. Technician arrived and spent appropriate time trying to find problem. Isolated problem to pressure switch. Called later and said it would be $490.00 to fix. Didn't seem right for I could buy a new water heater for that much, so I called State and found out part was only $49.00. Called tech and asked if his pricing was correct and he said yes. He said cost was for labor and clean up and mileage. Labor would have take at most 3 minutes and there was nothing to clean up for water heater was in small closet. Pricing estimate was far , far above what was required or necessary, on the verge if not price gouging. I will never use or recommend Rudd for any plumbing service needs.”

    Thomas Morse

  • So glad we called Rudd Plumbing!

    “These men were polite, professional thorough, caring. Very fair pricing too. I will definitely call Rudd Plumbers in Tyler whenever I need a plumber!”

    Terri Thigpen

  • Josh to the rescue!

    “Josh came out on Christmas Eve and made sure our plumbing was fixed before he left!!!! He was VERY knowledgeable and polite!!!!!Rudd plumbers have a costumer for LIFE!!!”

    Corie

  • Thanks for a job well done and you have earned a customer for life with your fair pricing and willingness to provide that little extra to assure customer satisfaction.

    “We are sometimes very quick to write to complain about poor service but seldom acknowledge that which is excellent. Last year I needed your service for a minor repair which was handled quickly and professionally. A couple of weeks ago I needed the same repair ... I knew the repair was not under the warranty and hoped the repair would not cost as much as it did last time. Your repair technicians Jonathon & Chris showed up to do the work on schedule and made the repair quickly, cleanly and professionally. My expectations were not only met but were exceeded. As a retired...sales rep in Tyler for 23 years, I know that level of service is hard to achieve and doesn't come without extensive training and a commitment to customer satisfaction from the top down. Thanks for a job well done and you have earned a customer for life with your fair pricing and willingness to provide that little extra to assure customer satisfaction. Thanks again.”

    Mike F.

  • The repair was fast, they were very polite and extra sweet to talk with my busy toddlers who wanted to know what they were doing.

    “We had a leak in our master shower that was draining into a bedroom and soaking the carpet. Jason was very kind and quick to identify the issue. They had to order a part to complete the repair but he let us know ahead of time when it would be in and he made a temporary solution so the leak would do no further water damage in my son's bedroom. The repair was fast, they were very polite and extra sweet to talk with my busy toddlers who wanted to know what they were doing. Great costumer service. Would highly recommend.”

    Aubrey L.

  • Totally dependable business

    “We have used Rudd Plumbing for many years and have always been completely satisfied with their service. No matter what the problem has been, they are diligent to find the problem and to take care of it to the end. Everyone we have dealt with is friendly and helpful, and we wholeheartedly recommend them”

    Martha Harvey

  • Great job by Kress

    “I always use Rudd. Kress McLain was great. Job wise and friendly.”

    Mike

  • Thank you for being reliable and local.

    “Appreciated very prompt courteous professional service! Have never had a problem dealing with Rudd Plumbing. Thank you for being reliable and local.”

    Laura H.

  • #1 Plumber in Tyler

    “If I had one word to describe my experience with Rudd it would be WOW. It all started with a call to them and speaking with Belinda. I have never dealt with a company or business treating me (the customer) with the level of respect and and compassion for my dilemma which was a hot water heater that needed replaced. Belinda gave me the peace of mind and was very attentive and listened and answered all of my questions. She then got me quickly on the schedule to have the guys come out (at no cost) and find out what was going on with my old water heater. The two plumbers that came out (Brandon and Jonah) were extremely helpful and walked me through the whole process. I have to say that Jonah and Brandon worked until 8pm to finish the job of replacing my hot water heater and reducing the pressure to my house that was actually way too high. Brandon and Jonah did not complain at all about working late on 12/21/18 (4 days before Christmas). They worked very hard on got me and my family hot water again as well as my extended family that showed up halfway through the removal/installation process. I will have absolutely no problem choosing them again over all plumbers in the Tyler TX area for the exceptional customer service, friendliness, respectfulness, and treating like family. Thank you so much Rudd Plumbing for getting me some hot water again. Belinda, Jonah, and Brandon: Thank you for helping me out and being with me the entire way and treating me kindly. Merry Christmas and Happy New Year! Bryan Allen”

    Bryan

  • I have used them throughout the years, and am very pleased with their work and their personnel.

    “I would like to recommend Rudd Plumbing for your plumbing needs. I have used them throughout the years, and am very pleased with their work and their personnel. Their technicians are polite, careful of your interior, and their work is guaranteed. I hope you will give them a try.”

    Sue T.

  • Thank you again for your dedication to service, it shows through your employees!

    “This week I had Jonathon and Troey in my home for the repair of some faulty faucet work…They were kind and professional and also worked around my scheduling problems I was having that morning. I appreciated their flexibility with regard to timing very much and their diligence to quality work and excellence. I’ve had Rudd come out a few times and each time have been very impressed with your employees. Thank you again for your dedication to service, it shows through your employees!”

    Wendy V.

  • Thanks

    “Rudd's service tech named Kyle displayed outstanding service and professionalism. His trouble shooting of my system was quick, evaluation & corrective options were good! I was totally impressed with the young man.”

    John S. Edgin

  • The guys have always been competent, polite and neat.

    “I have nothing but good things to say about Rudd Plumbing. We have been using them for years. The guys have always been competent, polite and neat. Even wear booties over their shoes to keep from tracking into the house. It's the little things to me that adds up. I'll be calling them again for my next plumbing need.”

    Linda H.

  • Excellant men at work!

    “Cress and Brandon were fantastic today at fixing our outdoor faucet and shower! It was a complicated situation and took way longer than expected , however their diligence and courtesy all the way through made the day go smoothly without water. We appreciate these two men and would highly recommend them! Thank you!”

    karen@energyimprovements.net